What is Staffing? Definition, Characteristics, Process, and Importance


The foundation of any organization is skilled or talented peoples. What are the most important assets of an enterprise?  No dough the answer is the quality employees who help to encourage a business to go on the top.

Famous entrepreneur and the founder of Apple Co, Steve Jobs once said that the first 10 people of the company make business successful or not.

If you start up a company, later you are a little more productive for your starting time but in this way, you can’t able to transform this company into the big one.

So, it is important to fill the right people for the right position at right time. Because it empowers your company to transform into the big one.

After planning and building an organizational structure, the next step is staffing the talented and hardworking peoples to accomplish these pre-determined goals or objectives.

Before we get to the nitty-gritty of staffing, let us first clarify what staffing really is.

What is Staffing?

What is Staffing?
What is Staffing?

In simple language, staffing is putting peoples to jobs. But it also has a well-organized definition that is –

Staffing is a managerial function of filling and keeping filled, the positions in an organization structure.

It starts with pre-determine planning and involves different other processes such as – recruitment, selection, training, development, promotion, compensation, and performance appraisal of staffing peoples.

Staffing is one of the necessary managerial functions in an organization, it helps to put, and utilize or maintain the workforce to achieve the organizational goals timely and smoothly.

Nowadays, staffing may indict any groups of employees including daily earners, contract employees, and many more.

Hope you get an idea of staffing. Now we are ready to move ahead to know the characteristics or features of staffing.

Characteristics or Features of Staffing:

Characteristics of Staffing
Characteristics of Staffing

Every function has some unique features, staffing is not different from them. There are some unique characteristics or features of staffing that are given below.

1. Temporary Exercise:

Staffing is the part of the managerial function which can’t commence for a temporary time.

It is an only process where you can’t say anytime that Oh! it is the ending point of this. Staffing is a continuous activity that requires human resources at all times.

2. Complex Activity:

Sometimes, unusually functions are imposed on the staffing process, which makes staffing is a complex activity.

The complexities are rising because organizations have a number of departments or sub-departments, and everywhere has a need for the workforce.

3. Logical Function:

A lot of many logical steps are required for staffing including manpower planning, recruitment, selection, training, development, promotion, compensation, and performance appraisal.

So, it is the logical face of staffing.

4. Deals With the present and Future Necessities:

Changes are every time ready in the staffing sector in face of retirements, resignations, terminations, and even deaths. So it deals with the present as well as future uncertainties.

In business, no one is a one-man army; organizations may staff peoples from the exterior for the development of the organization.

So, staffing deals with the present and future wants or needs of an organization.

5. Work with Peoples:

According to the definition of Koontz, staffing and hiring have cared completely with people.

Human resources are like a coin that has some pros and cons. Human psychology is one of the most complex things in this world, which creates a human begin is a root cause of frustration and anxiety. On the other side, human resource is a vital assist for an organization.

6. Managerial Function:

In an organization, managers will choose whom to select or whom to refuse. So, staffing is a managerial function of filling and managing the workforce in an organization structure.

It is not a newly discovered approach, when an organization set in this world, it also came silently.

Now we all know that staffing is the managerial function that helps to fulfill the requirement of human capital within an organization. Therefore, this is the prime time to know how the manager hires someone.

So, without any further do, let’s know the major steps of the staffing process.

Staffing Process:

Staffing Process
Staffing Process

The manpower requirements grow up in the case of startups and enlargement of the existing businesses. For this reason, the matter of recruitment, transfer, promotion, firing is also arising.

It involves both time and money which is one of the important elements in the business sector. You have to understand the steps of the staffing process for the optimum utilization of time and money.

There are some major steps of the staffing process which are given below.

1. Estimating the Manpower Requirements:

Manpower requirement looks like as a quantitative and qualitative amount of workforce. It involves both workforce and workload analysis.

In an organization, when top-level managers build organization structure or various departments of different activities, they also build jobs for prospective peoples by desired qualifications, experience, personality characteristics, and so on.

2. Recruitment:

It is a process to find the prospective peoples rousing them to apply for in an organization. Recruitment involves picking the right person for the right position. It helps to build an image of the organization with high productivity, higher wages, or moral with less investment of money and labour.

3. Selection:

It is the process of selecting promising candidates or rejects candidates who do not fulfill the organization’s requirements. The main objective of this process is to select the appearing candidates who are compatible with the organization.

4. Placement and Orientation:

The purpose of this process is to put the right person in the selected job.

It is the process of commending employees with their job which are selected for them.

5. Training and Development:

After selecting employees in their jobs, the next step is to train the employees according to the organization’s needs. In modern days, technology changes day to day, so the training of employees is very essential to get in the contact with modern development.

But training and development are totally different from each other.

Training is the process of increasing skill and knowledge. And the other hand development is the process of learning and growing.

Therefore, training is one of the best weapons for development.

6. Performance Appraisal:

It is the process to understand how the assigned employee is perfect for his/her selected jobs and know the necessary qualities to perform well in the selected job.

The purpose of performance appraisal is to excel in the performance of the employees who selected for a particular job.

7. Promotion and Career Planning:

It is very important for employees because it gives promotion and carrier stability. Promotion does not only increase the pay scale of salary but also it gives a strong moral to work efficiently.

8. Compensation:

Everyone has a need for money. Organization fixes the wages or salary of everyone to their worth of job’s activity.

So, compensation gives in the form of salary, incentives, or perks, and so on to workforces.

Earlier, we know that staffing is a complex process. It involves both time and money. Therefore, you may think that why staffing is so necessary.

The answer to this question lies down on the next topic.

Importance of staffing:

Staffing simply means having the right person for the right place. Employees are well trained and developed to serve your customers, which helps to increase leads, sales, revenue, and profit of an organization.

There is some major importance of staffing that drives to a whole organization.

1. Good Staffs = Good Services:

Staffing starts by hiring skilled people to empower top-level managers and serve people to the company’s products and services.

Managers conduct in-person interviews to find out the better person who will best represent their business. To build an organization into a brand in the user’s mind, the organization hires talented and knowledgeable people to serve better products and services.

Hiring indicts that the business will succeed or not.

2. More Hiring = Caring:

If an organization hires more employees to serve customers. Then customers feel like you give value to their time and money. Then you can able to retain these customers because you serve better products and timely services to them.

One highly skilled person doesn’t work as a group of average people because everyone has 24 hours in a day.

Only staffing can do such kind of things.

3. Trained Employees Perform Better:

When you trained and developed employees in every prospect of their selected assignment in their job and give a deep insight into other works of your business, then you make versatile personalities who have some real or virtual experience of their work and they also work with others efficiently.

In business, internal relationship also affects external relation with users.

4. Poor Staffing Leads to Business Declines:

Untrained and undeveloped employees are not performed well according to the organizational goals. When an employee does not clearly know what the product sells and how to sell and what the works are of his/her companions. Then he/she is a useless entity in this organization.

Effective staffing can remove this kind of issues and helps to build better systemic organization.


Hope it helps you clarify your confusion regarding staffing and build a better understanding of it.

What did you think of this? Do I miss something? Come on! Let us know if you want to add something to the list.

Staffing FAQ:

What is staffing?

Staffing is a managerial function of filling and keeping filled, the positions in an organization structure.

What are the major characteristics of staffing?

These are the 7 major characteristics of staffing which are (1) Permanent Exercise, (2) Complex process, (3) Logical Activity, (4) Deals with Present and Future Necessities, (5) Work with People, (6) Managerial Function.

What are the major 8 steps of staffing process in management?

There are the major 8 steps of the staffing process in management which is (1) Estimating the Manpower Requirements, (2) Recruitment, (3) Selection, (4) Placement and Orientation, (5) Training or Development, (6) Performance Appraisal, (7) Promotion and Career Planning, (8) Compensation.

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